Counseling Center
Promoting the Personal Development and Psychological Well-Being of Our Students
Our mission is to promote the personal development and psychological well-being of all students by providing quality mental health services and support. The center offers both in-person and Zoom appointments. Schedule an appointment by calling 315-445-4195 or counselingservices@lemoyne.edu. If you need in the moment care and real time support for mental wellness use the TELUS Student Support App or call 866-743-7732.
Contact:
(315) 445-4195
counselingservices
Location:
The Wellness Center for Health and Counseling
331 Springfield Rd. Syracuse, NY 13214
Counseling Center is located on the 2nd Floor
Scope of Practice
Le Moyne College Counseling Center offers a flexible integrated model in order to meet students where they are at and offer the most appropriate level of care. Like most college counseling centers, we focus on short-term intervention modeled around the college calendar. We provide mental health services within the limits of our expertise to help students with a wide range of issues. Students presenting with a concern that requires services not available at the Counseling Center, will be referred to off campus resources for more specialized treatment during a single session appointment.
Explore the Services We Provide
- Crisis Intervention: Crisis intervention is provided for eligible students who are in serious or immediate emotional distress. Counseling Center staff are available for same-day crisis appointments during Counseling Center business hours. Staff and faculty are expected to call and provide any relevant referral information before walking a student down to the Counseling Center. For after hours crisis intervention protocol, please see the section entitled After Hours.
- Short term counseling: Individual sessions are available to address issues such as but not limited to: anxiety, depression, changes in mood, sleep and appetite, suicidal thoughts/self harm, trauma, relationships, family dynamics, loss and grief, drug/alcohol misuse, identity, self esteem, college related transition and academic concerns. Group sessions may be offered periodically based on demands for certain topics and counselor availability.
- Consultation: Students, faculty, staff, and parents are welcome to consult with the Counseling Center to share concerns about a student. While these consultations are handled with discretion, they are not legally confidential, as legal privilege applies only to individuals receiving counseling services. The Counseling Center makes every effort to protect privacy and will discuss the limits of confidentiality with all parties during consultation.
- Assessment and referral for campus and community resources.
Should students require additional support outside of the scope of practice, Counseling Center staff is available to assess and refer students to additional campus and community resources.
- Programming: Counseling Center staff provides outreach for mental health related topics to promote campus wellness. Campus departments may request Counseling Center participation in student outreach initiatives. All requests are subject to review and require approval from the Wellness Center Director prior to final confirmation or scheduling.
- Crisis Intervention: Crisis intervention is provided for eligible students who are in serious or immediate emotional distress. Counseling Center staff are available for same-day crisis appointments during Counseling Center business hours. Staff and faculty are expected to call and provide any relevant referral information before walking a student down to the Counseling Center. For after hours crisis intervention protocol, please see the section entitled After Hours.
- Short term counseling: Individual sessions are available to address issues such as but not limited to: anxiety, depression, changes in mood, sleep and appetite, suicidal thoughts/self harm, trauma, relationships, family dynamics, loss and grief, drug/alcohol misuse, identity, self esteem, college related transition and academic concerns. Group sessions may be offered periodically based on demands for certain topics and counselor availability.
- Consultation: Students, faculty, staff, and parents are welcome to consult with the Counseling Center to share concerns about a student. While these consultations are handled with discretion, they are not legally confidential, as legal privilege applies only to individuals receiving counseling services. The Counseling Center makes every effort to protect privacy and will discuss the limits of confidentiality with all parties during consultation.
- Assessment and referral for campus and community resources.
Should students require additional support outside of the scope of practice, Counseling Center staff is available to assess and refer students to additional campus and community resources. - Programming: Counseling Center staff provides outreach for mental health related topics to promote campus wellness. Campus departments may request Counseling Center participation in student outreach initiatives. All requests are subject to review and require approval from the Wellness Center Director prior to final confirmation or scheduling.
We do not provide the following services under our scope of practice:
- Couples therapy
- Immediate intervention for imminent risk to self or others. If indicated, students will be transported to psychiatric emergency room or stabilization center for round the clock care until deemed safe to return to campus.
- Prescriptions for psychiatric medications
- Intensive treatment for eating disorders, substance misuse, and other high level concerns which require frequent, long-term, or specialized care.
- Formal psychological evaluations for academic accommodations (including ADHD and learning disabilities), service or support animals, medical housing, or forensic/legal purposes.
- Treatment that is mandated by academic requirements, court/legal system or employers
- Community threat assessments
- Wellness checks and cold calls (see FAQ for wellness check protocol)
- Clinical services for Le Moye College staff and faculty. Please refer to the Employee Assistance Program.
Although we do not provide these services, we will work with students to help them access these resources off-campus.
Additionally referrals to off campus providers may be made if indicated that students would benefit from alternative treatment models.
We do not provide the following services under our scope of practice:
- Couples therapy
- Immediate intervention for imminent risk to self or others. If indicated, students will be transported to psychiatric emergency room or stabilization center for round the clock care until deemed safe to return to campus.
- Prescriptions for psychiatric medications
- Intensive treatment for eating disorders, substance misuse, and other high level concerns which require frequent, long-term, or specialized care.
- Formal psychological evaluations for academic accommodations (including ADHD and learning disabilities), service or support animals, medical housing, or forensic/legal purposes.
- Treatment that is mandated by academic requirements, court/legal system or employers
- Community threat assessments
- Wellness checks and cold calls (see FAQ for wellness check protocol)
- Clinical services for Le Moye College staff and faculty. Please refer to the Employee Assistance Program.
Although we do not provide these services, we will work with students to help them access these resources off-campus.
Additionally referrals to off campus providers may be made if indicated that students would benefit from alternative treatment models.
Counseling is a voluntary service available to students who choose to seek it. Thus all appointments must be made by the student seeking services and not through a third party.
We do however encourage staff, faculty, and/or loved ones to refer students to our services and are available for consultation where we can provide general information about resources available.
In the event of a mental health crisis or time sensitive concern, please call campus security at (315) 445-4444 to initiate a wellness-check.
Counseling is a voluntary service available to students who choose to seek it. Thus all appointments must be made by the student seeking services and not through a third party.
We do however encourage staff, faculty, and/or loved ones to refer students to our services and are available for consultation where we can provide general information about resources available.
In the event of a mental health crisis or time sensitive concern, please call campus security at (315) 445-4444 to initiate a wellness-check.
Counseling Services FAQs
Services are available to currently enrolled students who are physically present within NYS. We do not serve incoming first year students prior to orientation, seniors who have graduated/alumni, students on a medical or leave of absence, staff or faculty.
Study Abroad Students: Can utilize TELUS services through the app.
Services are available to currently enrolled students who are physically present within NYS. We do not serve incoming first year students prior to orientation, seniors who have graduated/alumni, students on a medical or leave of absence, staff or faculty.
Study Abroad Students: Can utilize TELUS services through the app.
Appointment times are offered on a first-come, first-served basis throughout the academic year. All appointments are scheduled during regular business hours (Monday鈥揊riday, 8:30 a.m.鈥�4:30 p.m.), with the final appointment of the day ending at 4:30 p.m.
Appointments may be scheduled through the following methods:
Phone: 315-445-4195
Email: counselingservices@lemoyne.edu
Please be aware that phone or email messages left after business hours will not be addressed until the next business day.
Appointment times are offered on a first-come, first-served basis throughout the academic year. All appointments are scheduled during regular business hours (Monday鈥揊riday, 8:30 a.m.鈥�4:30 p.m.), with the final appointment of the day ending at 4:30 p.m.
Appointments may be scheduled through the following methods:
Phone: 315-445-4195
Email: counselingservices@lemoyne.edu
Please be aware that phone or email messages left after business hours will not be addressed until the next business day.
Counselors in the Wellness Center are licensed professionals with advanced training in such fields as mental health counseling, social work, and substance abuse. While each staff member has particular areas of interest and expertise, all are experienced professional counselors who are prepared to help you in dealing with a wide range of concerns.
The Counseling Center also serves as a training site for various graduate programs outside of Le Moyne College, so you may also have an advanced trainee assisting you in resolving your concerns. These advanced students practice under the direct supervision of an experienced mental health professional, so you can be certain that you will receive excellent care.
Counselors in the Wellness Center are licensed professionals with advanced training in such fields as mental health counseling, social work, and substance abuse. While each staff member has particular areas of interest and expertise, all are experienced professional counselors who are prepared to help you in dealing with a wide range of concerns.
The Counseling Center also serves as a training site for various graduate programs outside of Le Moyne College, so you may also have an advanced trainee assisting you in resolving your concerns. These advanced students practice under the direct supervision of an experienced mental health professional, so you can be certain that you will receive excellent care.
Counseling sessions are generally 45-50 mins. If this is your first time at the Counseling Center or it has been awhile since you were seen, we will have you fill out an intake packet prior to meeting with a provider. If this is a zoom appointment we will email the paperwork to your Le Moyne email to complete prior to your scheduled time.
Counseling sessions are generally 45-50 mins. If this is your first time at the Counseling Center or it has been awhile since you were seen, we will have you fill out an intake packet prior to meeting with a provider. If this is a zoom appointment we will email the paperwork to your Le Moyne email to complete prior to your scheduled time.
Parking at the wellness center is reserved for staff and those with ADA permits. We kindly ask that students park on campus in the designated parking areas. (Lot C, Lot A or Lot AA)
Parking at the wellness center is reserved for staff and those with ADA permits. We kindly ask that students park on campus in the designated parking areas. (Lot C, Lot A or Lot AA)
The Counseling Center offers telehealth appointments as an option for eligible students when clinically appropriate. Due to professional licensing requirements, telehealth services may only be provided when the student is physically located within New York State at the time of the session. If you are a registered student currently out of state, including study abroad, you can utilize the TELUS Health app for mental health support 24/7.
Students are responsible for ensuring they are located in a private, secure, and confidential setting for the duration of the appointment. Sessions may not be conducted in public spaces or environments where privacy cannot be reasonably maintained. No other individuals may be present during the session unless explicitly approved by the clinician for clinical or safety reasons.
Client recording of counseling sessions by any means is strictly prohibited. This includes audio, video, and any form of electronic capture.
The Counseling Center offers telehealth appointments as an option for eligible students when clinically appropriate. Due to professional licensing requirements, telehealth services may only be provided when the student is physically located within New York State at the time of the session. If you are a registered student currently out of state, including study abroad, you can utilize the TELUS Health app for mental health support 24/7.
Students are responsible for ensuring they are located in a private, secure, and confidential setting for the duration of the appointment. Sessions may not be conducted in public spaces or environments where privacy cannot be reasonably maintained. No other individuals may be present during the session unless explicitly approved by the clinician for clinical or safety reasons.
Client recording of counseling sessions by any means is strictly prohibited. This includes audio, video, and any form of electronic capture.
The Counseling Center is open for appointments Monday through Friday between 8:30am-4:30pm during the fall and spring semesters.
Hours are limited during academic breaks (e.g. fall break, winter break, spring, break, and Easter break). Due to decreased staffing from June 15th through August 15th, services are limited through the summer and counseling may not be available.
Please note: Services through TELUS Health app are available 24/7/365 for currently enrolled students.
The Counseling Center is open for appointments Monday through Friday between 8:30am-4:30pm during the fall and spring semesters.
Hours are limited during academic breaks (e.g. fall break, winter break, spring, break, and Easter break). Due to decreased staffing from June 15th through August 15th, services are limited through the summer and counseling may not be available.
Please note: Services through TELUS Health app are available 24/7/365 for currently enrolled students.
Services at the Counseling Center are available to eligible students at no extra fee.听 Insurance is utilized if a student is referred off-campus for a higher level of care or long-term treatment.
Services at the Counseling Center are available to eligible students at no extra fee.听 Insurance is utilized if a student is referred off-campus for a higher level of care or long-term treatment.
The Counseling Center does not initiate cold calls to students or conduct wellness checks, as these practices may compromise the therapeutic relationship and are not considered best clinical practice. Wellness checks are instead coordinated and completed by Area Directors, Security, or other On-call Administrators in accordance with institutional protocols.
The Counseling Center does not initiate cold calls to students or conduct wellness checks, as these practices may compromise the therapeutic relationship and are not considered best clinical practice. Wellness checks are instead coordinated and completed by Area Directors, Security, or other On-call Administrators in accordance with institutional protocols.
No. While all of our clinical staff are able to diagnose, professionally trained and licensed therapists, we refer students to off-campus services if a diagnosis needs to be made.
No. While all of our clinical staff are able to diagnose, professionally trained and licensed therapists, we refer students to off-campus services if a diagnosis needs to be made.
We do not have a psychiatric provider on staff and are unable to prescribe psychotropic medications. Referrals can be provided for off campus providers.
We do not have a psychiatric provider on staff and are unable to prescribe psychotropic medications. Referrals can be provided for off campus providers.
The Counseling Center doesn鈥檛 provide documentation to professors for missed classes. In some rare cases, the office can provide an appointment verification for the student to share with their professors if deemed necessary.
The Counseling Center doesn鈥檛 provide documentation to professors for missed classes. In some rare cases, the office can provide an appointment verification for the student to share with their professors if deemed necessary.
The Counseling Center does not provide documentation for emotional support animals, medical housing or academic accommodations due to the specific verification that Le Moyne College requires. Approvals for these accommodations necessitate a formal diagnosis and/or specialized assessment, which is outside of our scope of practice. Referral information for appropriate providers in the area can be made available upon request.
The Counseling Center does not provide documentation for emotional support animals, medical housing or academic accommodations due to the specific verification that Le Moyne College requires. Approvals for these accommodations necessitate a formal diagnosis and/or specialized assessment, which is outside of our scope of practice. Referral information for appropriate providers in the area can be made available upon request.
The Counseling Center staff adheres to all applicable New York State laws and professional ethical standards, which require that client information be held in strict confidence. Thus, no information is released from the Counseling Center without a student’s written consent: this applies to releasing information on and off campus. When it comes to concerns regarding sexual violence or Title IX, we are not mandated reporters and are legally required to keep your information completely confidential.
It is important to note that there are several legally mandated exceptions to therapist-client confidentiality which include
- Situations where client may be an imminent danger to themselves or others
- Counselor has reasonable and current suspicion of child or other vulnerable person abuse, neglect, or exploitation.
- Situations in which clinical records are subpoenaed for legal proceedings.
- Situations where a student is under the age of 18 and a parent or legal guardian is requesting information.
These types of situations do not come up often, but if one of these applied to you, your counselor would be discussing it with you.
In addition to this, your counselor may engage in formal consultation with another counselor in our office for the purpose of making sure students receive the best quality care possible and the same standards of confidentiality apply.
If you have any questions or concerns regarding confidentiality or services, we encourage you to discuss them with your counselor.
The Counseling Center staff adheres to all applicable New York State laws and professional ethical standards, which require that client information be held in strict confidence. Thus, no information is released from the Counseling Center without a student’s written consent: this applies to releasing information on and off campus. When it comes to concerns regarding sexual violence or Title IX, we are not mandated reporters and are legally required to keep your information completely confidential.
It is important to note that there are several legally mandated exceptions to therapist-client confidentiality which include
- Situations where client may be an imminent danger to themselves or others
- Counselor has reasonable and current suspicion of child or other vulnerable person abuse, neglect, or exploitation.
- Situations in which clinical records are subpoenaed for legal proceedings.
- Situations where a student is under the age of 18 and a parent or legal guardian is requesting information.
These types of situations do not come up often, but if one of these applied to you, your counselor would be discussing it with you.
In addition to this, your counselor may engage in formal consultation with another counselor in our office for the purpose of making sure students receive the best quality care possible and the same standards of confidentiality apply.
If you have any questions or concerns regarding confidentiality or services, we encourage you to discuss them with your counselor.
Yes. Federal and State law, as well as ethical professional practice standards, require us to maintain a record of your clinical services for at least seven years. These records are maintained securely in an electronic medical record that is separate from that of other Le Moyne College facilities. Records are not accessible to faculty, administration, or other students and can be released only with your authorization, with the exceptions outlined under 鈥淐onfidentiality鈥� above.
Yes. Federal and State law, as well as ethical professional practice standards, require us to maintain a record of your clinical services for at least seven years. These records are maintained securely in an electronic medical record that is separate from that of other Le Moyne College facilities. Records are not accessible to faculty, administration, or other students and can be released only with your authorization, with the exceptions outlined under 鈥淐onfidentiality鈥� above.
The Counseling Center provides an array of outreach and programming services throughout the academic year. If you are interested in having us host or being present at a specific event please contact the office by phone or email.
The Counseling Center provides an array of outreach and programming services throughout the academic year. If you are interested in having us host or being present at a specific event please contact the office by phone or email.
Crisis Resources & Students of Concern
Life-threatening emergencies 24/7/365:
Students should call security @ 315-445-4444 if they are on campus, 911 if they are off campus or go directly to the nearest emergency room.
Life-threatening emergencies 24/7/365:
Students should call security @ 315-445-4444 if they are on campus, 911 if they are off campus or go directly to the nearest emergency room.
Business hours: If you are experiencing a mental health crisis, same day sessions are available Monday through Friday, 8:30am to 4 p.m during the Fall and Spring Semester. Please call the office at 315-445-4195 or walk in. Requests for urgent help after 4 p.m. may be handled by phone and/or guided to other available resources. These are brief, evaluative sessions where we provide you with options for treatment and any other available actions that are relevant to your immediate needs.
Business hours: If you are experiencing a mental health crisis, same day sessions are available Monday through Friday, 8:30am to 4 p.m during the Fall and Spring Semester. Please call the office at 315-445-4195 or walk in. Requests for urgent help after 4 p.m. may be handled by phone and/or guided to other available resources. These are brief, evaluative sessions where we provide you with options for treatment and any other available actions that are relevant to your immediate needs.
Student On Campus:
On campus students are instructed to contact their Resident Advisor, Area Director or Security who will determine an appropriate course of action.
Campus Security 315-445-4444.
Students Off Campus:
The 988 Lifeline is a free, confidential crisis line available 24/7/365. This service provides immediate, judgment-free care and referrals to additional resources as deemed necessary. To access, call or text 988 or use the chat at .
Liberty Resources Mobile Crisis:
Liberty Resources Mobile Crisis provides telephone and/or in person intervention, response and stabilization for Le Moyne students when the Counseling Center is closed. The crisis team consists of trained and licensed professionals that provide a variety of interventions for those experiencing a mental health, substance use, domestic violence or sexual assault crisis. Additionally, Mobile Crisis will work with appropriate campus staff to coordinate care and maintain contact with the student following crisis intervention to ensure continuity of care.
Students on or off campus can also access mobile crisis services on their own through crisis connect. Mobile Crisis is available 24/7/365 @ 315-251-0800.
Student On Campus:
On campus students are instructed to contact their Resident Advisor, Area Director or Security who will determine an appropriate course of action.
Campus Security 315-445-4444.
Students Off Campus:
The 988 Lifeline is a free, confidential crisis line available 24/7/365. This service provides immediate, judgment-free care and referrals to additional resources as deemed necessary. To access, call or text 988 or use the chat at .
Liberty Resources Mobile Crisis:
Liberty Resources Mobile Crisis provides telephone and/or in person intervention, response and stabilization for Le Moyne students when the Counseling Center is closed. The crisis team consists of trained and licensed professionals that provide a variety of interventions for those experiencing a mental health, substance use, domestic violence or sexual assault crisis. Additionally, Mobile Crisis will work with appropriate campus staff to coordinate care and maintain contact with the student following crisis intervention to ensure continuity of care.
Students on or off campus can also access mobile crisis services on their own through crisis connect. Mobile Crisis is available 24/7/365 @ 315-251-0800.
Telus Health: Online platform available 24/7 for eligible students seeking mental health support. Services are provided via zoom, chatline or text services. Students do not need to be located in NYS to receive services from TELUS.
Telus Health: Online platform available 24/7 for eligible students seeking mental health support. Services are provided via zoom, chatline or text services. Students do not need to be located in NYS to receive services from TELUS.
Helio Health Intensive Crisis Stabilization Center
Helio Health offers rapid access to mental health crisis services in an effort to assist in diversion from a higher level of care. Individuals may receive stabilization and referral services for up to 24 hours.
329 North Salina St. Syracuse, NY 13203
To access services please call (315) 434-5333
Helio Health Intensive Crisis Stabilization Center
Helio Health offers rapid access to mental health crisis services in an effort to assist in diversion from a higher level of care. Individuals may receive stabilization and referral services for up to 24 hours.
329 North Salina St. Syracuse, NY 13203
To access services please call (315) 434-5333
Provides evaluation and treatment for individuals of all ages who are suffering from an acute mental health crisis.
Upstate Community Hospital
4900 Broad Road. Syracuse, NY 13215
Phone: 315 492-5011
听
Upstate Hospital-Downtown
750 East Adams St.Syracuse, NY 13210
Phone: 315-464-5631
听
CPEP at St. Joe鈥檚 Hospital
310 Prospect Ave. Syracuse, NY 13203
Phone: 315-448-6555
Provides evaluation and treatment for individuals of all ages who are suffering from an acute mental health crisis.
Upstate Community Hospital
4900 Broad Road. Syracuse, NY 13215
Phone: 315 492-5011
听
Upstate Hospital-Downtown
750 East Adams St.Syracuse, NY 13210
Phone: 315-464-5631
听
CPEP at St. Joe鈥檚 Hospital
310 Prospect Ave. Syracuse, NY 13203
Phone: 315-448-6555
Vera House
A trained advocate is always available to listen, and offer information, referrals and/or promptly schedule a crisis appointment with one of their therapists.
315-468-3260
National Domestic Violence Hotline
Phone: 1.800.799.SAFE (7233)
TTY 1.800.787.3224
Chat: Text 鈥淪TART鈥� to 88788
Vera House
A trained advocate is always available to listen, and offer information, referrals and/or promptly schedule a crisis appointment with one of their therapists.
315-468-3260
National Domestic Violence Hotline
Phone: 1.800.799.SAFE (7233)
TTY 1.800.787.3224
Chat: Text 鈥淪TART鈥� to 88788
211 CNY
Provides information on a number of social services including mental health, housing, food.
Phone : Dial 211
211 CNY
Provides information on a number of social services including mental health, housing, food.
Phone : Dial 211
